FAQ.

Concierge physical therapy differs from traditional physical therapy primarily in the delivery model and level of personalized service provided. In a traditional physical therapy setting, patients typically visit a clinic or healthcare facility to receive treatment from a physical therapist. Treatment sessions are often shared with other patients due to productivity requirements held by clinics. You may be treated by multiple therapists who do not know your plan of care.

In contrast, concierge physical therapy offers a more personalized and convenient approach to care. In concierge physical therapy, the physical therapist travels to the patient's home, office, or another preferred location to provide one-on-one treatment in a private setting. This eliminates the need for patients to travel to a clinic, making it more convenient for individuals with busy schedules or mobility limitations.

Additionally, concierge physical therapy often involves longer treatment sessions and more individualized attention from the therapist. Patients may receive extended treatment times, allowing for comprehensive assessments, hands-on therapy, and personalized exercise programs tailored to their specific needs and goals. The focus is on providing high-quality, personalized care in a comfortable and convenient environment.

While traditional physical therapy may be covered by insurance and offered through healthcare facilities, concierge physical therapy services are paid for out-of-pocket by the patient. However, the personalized nature of concierge physical therapy can lead to more efficient recovery and improved outcomes for patients who value convenience, privacy, and individualized attention.

As a concierge physical therapy service, we do not accept insurance for our services. Instead, our clients pay out-of-pocket for the convenience, personalized attention, and high-quality care they receive. This allows us to prioritize the individual needs and goals of each client without being bound by any insurance restrictions or limitations. However, we can provide you with a detailed invoice that you can submit to your insurance company for potential reimbursement, depending on your policy coverage and reimbursement eligibility. We recommend contacting your insurance provider directly to inquire about their policies regarding out-of-network reimbursement for physical therapy services. If you have any further questions or concerns, please feel free to reach out to us, and we would be happy to assist you.

You can email kateleen.hall@gmail.com or call ‪(703) 679-7114‬ to schedule your physical therapy appointment, wellness, or yoga session. Any additional questions can be answered at that time as well.

Yes, there may be additional fees or costs associated with our services beyond the standard session rate. These additional fees can vary depending on the specific services offered and the individual needs of the client. Some common additional fees or costs may include:

1. Travel fees: If the physical therapist travels outside of a 15 mile range to the client's home, office, or another preferred location, there may be additional charges to cover travel expenses such as gas, mileage, or parking fees.

2. Extended session fees: If clients request longer treatment sessions or additional time with the physical therapist beyond the standard session duration, there may be additional charges for the extra time.

3. Cancellation fees: Depending on the circumstances there may be fees for missed or canceled appointments within a 24 hour window.

Yes, we do offer virtual options for both physical therapy sessions and yoga. Our virtual sessions allow clients to receive personalized care from the comfort of their own home or another convenient location. Through secure video conferencing platforms, our experienced physical therapists can provide comprehensive evaluations, guided exercise programs, therapeutic techniques, and ongoing support to help clients achieve their rehabilitation goals.

Whether clients prefer in-person or virtual sessions, our goal is to provide high-quality, personalized physical therapy care that meets their unique needs and helps them achieve optimal health and wellness. If you're interested in scheduling a virtual concierge physical therapy session or have any questions about our telehealth options, please don't hesitate to contact us. We're here to support you on your journey to better health and mobility.

The duration and frequency of your sessions can vary depending on individual needs, goals, and the treatment plan developed by your physical therapist. Typically, physical therapy sessions are scheduled for 50-60 minutes, allowing ample time for comprehensive assessments, hands-on therapy, and personalized exercise programs tailored to your specific needs.

The frequency of appointments will also depend on several factors, including the severity of your condition, your response to treatment, and your therapist's recommendations. In general, clients may initially schedule sessions once or twice per week to establish a treatment plan, address acute issues, and make progress towards their rehabilitation goals. As you progress through your treatment plan and begin to achieve your goals, the frequency of appointments may be adjusted accordingly. Some clients may transition to less frequent sessions, such as once every two weeks or once per month, for ongoing maintenance, monitoring, and support.

Ultimately, the duration and frequency of concierge physical therapy sessions will be tailored to your individual needs and preferences. Your physical therapist will work closely with you to develop a customized treatment plan and schedule appointments that optimize your progress and enhance your overall well-being. If you have specific scheduling preferences or constraints, be sure to communicate them with your therapist to ensure that your needs are accommodated.

No! In Virginia, you can be evaluated without a referral. If you have one, please email it to us ahead of your appointment.